Frequently Asked Questions

The project duration depends on the type of finish you choose to resurface with.  White plaster and exposed Quartz finishes take just two days to complete, from the time we arrive to drain the pool, to the moment we begin refilling the pool.  For Pebble and Mini-pebble applications, we have to allow one extra consecutive day to acid wash the surface to properly expose the pebble.   

The chemical startup is not included and is treated as a separate service.  The additional startup service consists of balancing Total Alkalinity, PH, Calcium Hardness, and introduce the CL on the final day.  We also use metal sequestrants to prevent metal staining on your new plaster finish.  The startup process takes 4-5 days from the day the pool is completely filled.

No.  This is a topic of much debate across the industry.  We err on the side of caution and recommend waiting at least 28 days to introduce salt into the pool.  In the meantime, use liquid chlorine to keep the water sanitized.

Calcium scale deposits occur when the calcium hardness level in the pool water is above 400 ppm.  If you know you have hard water in your pool, it is super important to maintain your PH in balance to avoid calcium deposits on your pool tile.  Conversely, if the pool water is too soft, the water will look to balance itself by drawing calcium from the plaster, causing deterioration to your plaster surface.

The timeline on the construction of a new swimming pool varies greatly.  Considering the process of pulling permits, curing process of the gunite shell, and the level of complexity of the project, we generally complete a new swimming pool between 4-8 weeks.